sidekick

Kindness and excellence

Real stories from the field

Epic Sidekick Missions

The most awesome, interesting, and downright fun things our Sidekicks have pulled off. Click a mission to read the full story.

Fabric Fort for Hero's child's Birthday 🎈

Pulled off by Tatum · May 2026

So this one was a bit of fun. One of my clients came to me wanting a tablecloth playhouse made for her son’s birthday, basically a little fort he could play in. I already had a seamstress I’d worked with before, so a big part of the job became finding the right fabric for it. Spent a good amount of time going through fabric stores, and ended up driving all the way out to Somerset West to get the one we settled on, then took it straight over to the seamstress so it could be made up in time.

In the end it all came together really well. My client loved the finished playhouse, her son got his fort, and somehow George the dog ended up being the biggest fan of all, here’s a photo of him sitting under the table, peeking out through the playhouse window like he’s claimed the whole thing as his own.

Wedding Wall of Fame

Pulled off by Gizelle · Jan 2026

I had the absolute privilege of assisting one of my Heroes with very special projects for their wedding. Many of their guests were international visitors coming to SA for the first time. I was asked to update and put together a web based guide to Cape Town and surrounds to make their guests trips special.

My absolute favorite part was doing this photo-wall-of-fame: each person attending the wedding (+/-120) would receive a loving gift - a photo of them with the couple and on the back a personalized message to each of their guests.

The effort they put into each message was so heart-felt and special!

I received this photo which literally made my heart so full of Joy after the wedding - it was a huge hit!

Christmas In June

Pulled off by Micaela · June 2026

My client was hosting a Christmas in June themed birthday party, and with the weather turning cold, two patio heaters were a non-negotiable.

The problem? Everywhere I checked was either sold out or charging prices that made absolutely no sense.

So, on the day of the event (a Saturday) I went into full mission mode. I personally drove out to Athlone, found the heaters, arranged everything on the spot, and had them delivered to the venue within an hour.

Cold night? Crisis avoided.
Christmas in June? Saved.

Helped organise a 5-Day Wedding Festival (Westival) 🥂

Pulled off by Tatum · December 2025

I was involved in organising a five-day wedding festival, which we called a Westival! Planning it took pretty much the whole of last year, and it was a big one. Covering everything from the usual wedding logistics to some really creative touches that made it feel like its own thing entirely.

Each day had its own energy and its own brief to work around, and keeping all of that moving in the right direction over the course of a year was genuinely fun work to be part of. When it all came together, it was one of those events that just had a really good feeling in the air, full of love and good people, the kind of thing you feel lucky to have had a hand in.

Completed a 10-hour shop for a client's company retreat 🛒

Pulled off by Tatum · May 2026

A client needed help with a food shop for a seven-day work retreat, for herself and ten others. On paper it sounds straightforward enough, in practice it was a nine and a half hour day across three different stores 😅. The list was long, and the stakes felt about as high as they do when you're the one who has to tell a group of hungry people on a retreat that you forgot the coffee.

There were times when certain things weren't available, and judgment calls had to be made, swapping things out, adjusting quantities, trusting that you know your client well enough to get it right without being able to check in on every little decision. It all worked out, they had more than enough, and it was actually one of those days that just felt satisfying from start to finish.

The One That Stays

Pulled off by Tatum · June 2026

Sometimes the best tasks are the ones that sound simple but turn into a genuinely fun afternoon.

My hero's municipal bin was stolen a while ago, and we've got replacement bins a couple of times, which also seem to go missing. The brief was simple: get a new bin and make it look like it belonged to the city. This meant using a stencil and setting up on the porch to do a bit of arts and crafts in the sun.

Simple job, and a genuinely great afternoon.

The JBay Drop

Pulled off by Tatum · June 2026

This one was a bit of a scramble. My client went to Jeffreys Bay and accidentally left his wallet in Cape Town, which would have been fine except he was flying from PE to Durban that Friday for a wedding and needed his ID and driver's licence for the plane and a car rental on the other side.

So the wallet needed to get to JBay, fast. I packed everything into a gift box, wrapped it up nicely, and sent it through PostNet from Cape Town to JBay, which felt like a completely normal thing to do and not at all like a scene from a spy movie...

While we waited, we were already making backup plans, looking into whether a temp licence would get him onto the plane, whether he could cancel the car rental and just Uber everywhere in Durban. In the end, the package made it on time, with plenty to spare.

Returning Mr Louis to his home

Pulled off by Shae

One of our new clients’s lost their family cat Louis for over 2 weeks. I made a few calls and posts towards the end of the week. On Saturday we got word that he was found !😭❤️

Organised some epic Afrikaburn gear 🔥

Pulled off by Tatum · April 2026

Afrikaburn prep for Josh was one of those tasks that starts with a list and turns into a bit of an adventure. Afrikaburn has its own energy even before you get there, and shopping for it feels the same way; you're moving through stores pulling together things that in any other context would make no sense together, bubble guns next to craft supplies next to a plain white shirt that ended up painted in support of Josh's sister, who was DJing at the Burn 🎧.

It's the kind of checklist that just keeps growing, but in the best way, because everything on it is going towards something you know is going to be a really good time. Getting it all ticked off and knowing it's going to land well at the Burn is a pretty satisfying feeling.

Had 1 hour to organise lunch for a clients meeting!

Pulled off by Nicola · 26/6/2026

My client 'rugby passed' a task to me and I had 1 hour to organise a lunch platter for 4 and get it to the venue. I took a platter from home and headed out. I ended up at Sweetbeet in Plattekloof. I ordered 4 wraps and told the manager I'd be back in 10. Dashed to Woolies, grabbed some rocket, hummus and a pack of mini cucumbers. Went back to the restaurant, where the the wraps were fresh out of the toaster. I arranged everything on the platter and the manager kindly wrapped it in clingwrap for me. I then headed to the venue and got there with 3 mins to spare!

My client was thrilled and apparently everything was delish!

Always One Step Ahead

Being a personal assistant means more than ticking boxes and answering emails. At its best, it means knowing someone well enough to catch the things they didn't even know were falling.

I've been lucky enough to have some truly wonderful clients over the years, but this client was super special— bubbly, warm, kind. The sort of person who lights up a room without even trying. Taking care of her wasn't a chore. It was a privilege.

She travelled overseas for work often, which meant her life back home needed someone to hold it steady while she was gone. That was my job — the admin, the logistics, the hundred little things that quietly keep a life running smoothly.

One of those things was her license disc.

I noticed it was coming up for renewal, sorted it without a second thought, and didn't mention it. It wasn't the kind of thing that needed fanfare. It just needed doing.

She came home, shook off the jet lag, and hit the road for a long road trip. She was pulled over by law enforcement. She pulled over, and in that split second, her stomach dropped. The license disc. Had she renewed it? She couldn't remember. In the blur of travel and work and life, it had completely slipped her mind.

And then she looked — and it was done. Renewed. Current. Perfect.

She was in the clear. No fine. No penalty. Nothing but relief washing over her on the side of that road.

I wasn't there in the car with her in that moment, but in a way, I was. That's what it means to truly have someone's back — not just when they ask, but before they ever know they needed you.

Those small moments means everything to me.